Financial Aid Specialist

Scott Community College is seeking a full-time Financial Aid Specialist. 

Under the direction of the SCC Campus Financial Aid Officer this position will be responsible for assisting the financial aid officer in all financial aid functions and will provide quality customer service to all internal and external customers.  Duties and responsibilities will include but not limited to:

  • Provide a high level of front line and individual customer support to students and other internal and external customers in person, via phone, or virtually.
  • Must possess the ability to understand and interpret complex federal regulations regarding student eligibility for financial aid.
  • Must be able to use a variety of software products, analyze reports and navigate federal websites.
  • Assist students and families with FAFSA completion, answer general FAFSA questions and completion of required forms.
  • Prepare and deliver financial aid presentations both internally and externally.
  • Complete financial aid history/suspension appeal forms and notify students with incomplete forms.
  • Assist with processing student loans to include meeting with students to assist with student loan process.

Qualifications will include:

  • Bachelor’s degree preferred, Associate’s degree required and related work experience required.
  • Previous financial aid experience or similar work experience preferred.
  • Must have the ability to work with a diverse student and public population.
  • Must have excellent attention to detail and accuracy, be able to meet deadlines, and maintain confidentiality.
  • Must possess initiative, sound decision making and problem-solving skills.
  • Must have excellent computer skills.
  • Must have demonstrated experience working with accounts and ledgers.
  • Successful candidate must possess exceptional communication skills.
  • Must be willing to work flexible work hours including some evenings and weekends. This may include working at other campus locations as needed.


Review of applications will begin July 15, 2022 and continue until the position is filled. For consideration please complete online application and send resume and cover letter to e-mail EICC-HR@eicc.edu.

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).

If you have questions or complaints related to compliance with this policy, please contact EICC’s Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, equity@eicc.edu or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730- 1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.