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Final Grade Appeal Process

The assessment of the quality of a student’s academic performance is one of the major professional responsibilities of college faculty members and is solely and properly their responsibility. It is essential for the standards of the academic programs at Eastern Iowa Community Colleges and the integrity of the certificates, diplomas, and degrees conferred by the college that the professional judgments of faculty members not be subject to pressures or other interference from any source. It is necessary, however, that any semester grade be based on evidence of the students’ performance in a course, that the student have access to the evidence, that the instructor be willing to explain and interpret the evidence to the student, and that a grade be determined in accordance with written standards. The written standards should be presented in each course within the first quarter of the term.

A student who believes an error was made in the assigning of their final grade may take the following steps:

Informal Appeal Process

The student submits written documentation identifying the course and concern for the final grade to the Academic Dean or other appropriate academic administrator supervising the area in which the concern arose.
The student will confer with the instructor of the course with the goal of reaching a mutual understanding about the assigned grade. If the understanding is reached, the appeal process is complete.
If the student and instructor were unable to reach a mutual understanding regarding the assigned grade, the student will confer with the Department Coordinator and instructor of the course in an effort to reach an understanding.

Formal Appeal Process

If an understanding cannot be reached with the Department Coordinator and course instructor, the student may submit a petition in writing (no later than the end of the fourth week of the semester following that for which the grade is being appealed, excluding the summer term) to the Academic Dean to activate the formal grade appeal process.
The Academic Dean convenes the Grade Appeals Committee within 10 school days (except summer and semester breaks) of receipt of the petition and asks the committee to review the petition.
The Grades Appeals Committee will invite the student to present their appeal to the committee. The committee may invite additional individuals to gather more information.
The Grade Appeals Committee will submit a recommendation for the appeal to the Academic Dean. The committee may recommend the grade stand as assigned or the grade was not assigned appropriately and merits further action.
The Academic Dean will review the recommendation from the committee, collect additional information as needed and make the final decision regarding the grade in question within 10 school days of receipt of the recommendation of the Committee. The Dean will discuss the final decision with the instructor. The Dean will communicate the final decision with the student. Should the decision involve a grade change, the Academic Dean shall direct the instructor to make the grade change. The decision of the Academic Dean is final.

Questions? Call toll-free 1-888-336-3907, email eiccinfo@eicc.edu or contact the college nearest you and ask to speak to an advisor.

Clinton Community College, 563-244-7000
Muscatine Community College, 563-288-6000
Scott Community College, 563-441-4000

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.). If you have questions or complaints related to compliance with this policy, please contact Debora J. Sullivan, Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-3487, djsullivan@eicc.edu or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 West Madison Street, Suite 1475, Chicago, Illinois 60661-7204, phone number 312-730-1560, fax 312-730-1576, OCR.Chicago@ed.gov.