Real leadership isn’t about a job title—it’s about trust, empathy, and knowing how to lead people through real-world challenges. That’s exactly what you gain in this next-level course.
Advanced Frontline Leadership is designed for supervisors and managers who’ve completed the Frontline Leadership course and are ready for more. Across five targeted sessions, participants build practical leadership skills they can apply immediately. Sign up for any of the sessions that appeal to you, or complete all five and earn a microcredential.
What You Learn in Advanced Frontline Leadership
Level up from basic supervision to strategic leadership. Learn how to build and rebuild trust, lead with empathy, motivate employees at every career stage, stay resilient through change, and tackle complex problems with confidence. These aren’t just ideas—they’re practical tools you’ll use right away.
Each session includes practical frameworks, reflective exercises, and personalized action planning to support immediate application. Enroll now!
Sessions
Each course can be taken individually or as a complete microcredential program.
Trust is the foundation of high-performing teams. This course helps leaders examine the dynamics of trust and take intentional steps to restore and strengthen it, whether trust has been strained by past or current challenges.
What you gain: strategies to rebuild trust, avoid behaviors that erode credibility, and create a culture of openness, accountability, and psychological safety.
When setbacks linger and change feels relentless, leaders can feel tired and stuck. This course helps leaders reflect, reset, and re-engage by strengthening resilience and perseverance as leadership tools.
What you gain: techniques to build personal resilience, lead with renewed clarity, and strengthen resilience within your team.
What motivates one person may not motivate another. This course helps leaders decode what drives performance in today’s workforce and apply strategies that work across generations and career stages.
What you gain: tools to leverage intrinsic and extrinsic motivation, tailor your approach, boost autonomy/competence/connection, and create a personalized motivation plan for an employee.
Empathy is a strategic leadership skill. This course helps leaders strengthen emotional intelligence, humility, and connection to improve relationships and results—especially in tough moments.
What you gain: tools to expand empathy, balance empathy with accountability, apply humility to strengthen trust and influence, and identify small shifts that improve team outcomes.
Many leadership problems do not come with clear answers. This course equips leaders with a structured approach to tackle complex, ambiguous challenges with confidence.
What you gain: clarity on which problems require deeper thinking, a step-by-step problem-solving framework, confidence to propose solutions in high-stakes situations, and strategies to build a team culture that supports collaboration and decision-making.
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"If you are experiencing new challenges and wanting to stretch to the next level, you will get a lot out of this course."Heather Honig Schwenneker, Leadership Development Consultant
Ready to Launch?
Start here. Earn a certificate. Build new skills in a short-term program. Step into the field and enjoy the edge you now have in the job market. From baking to digital analytics, we give you a launching pad.
Where do you want to go?Contact Business Solutions
For more information contact your Business Solutions Consultant
Office hours - Monday - Friday, 8 a.m. - 4:30 p.m.

Blake Rollinger, Business Solutions Consultant

LaKeisha Brown, Business Solutions Consultant

Katie Watson, Business Solutions Consultant

Leallen Ehlers, Advanced Manufacturing Development & Training Specialist

Kendra Schaapveld, Director of Workforce Development
Advanced Frontline Leadership: Locations
Clinton Community College
1000 Lincoln Blvd.
Clinton, IA 52732
Map and Directions
Muscatine Community College
152 Colorado St.
Muscatine, IA 52761
Map and Directions
Scott Community College
500 Belmont Rd.
Bettendorf, IA 52722
Map and Directions